Hand washing cannot clean the skin, but on the contrary, can push dirt down the pores, the force of the fingers acting on the skin can cause sagging and aging skin. The face wash device has a large contact area on the surface of the skin, a stable frequency of vibrations to help remove dirt more effectively than washing your face by hand.

Using a face wash and having acne in the first 2 weeks is very normal. It is the process of pushing hidden acne under the skin. After a while the pores become open, pushing acne will gradually disappear.

If your skin is sensitive skin, no matter what product you use, you should slowly let your skin adapt to the device. You should only use the device 2-3 times in the first week to see how your skin reacts. You can use it slowly at the lowest vibration level then gradually increase to get used to the device. Then you create your own personalized skincare routine.

The face wash is suitable for daily use, however, you can adjust the use every other day depending on your needs and skin. Should choose a mild cleanser, do not use with cleanser containing nuts will cause skin damage.

Not recommended for pregnant women, dermatitis, sunburn, people who have had surgery, have heart disease.

The machine can be cleaned with facial cleanser or wiped with a soft cloth, drained after use. Do not leave it in the bathroom for a long time because moisture can affect the silicone. If not used for a long time, it should be stored in the box.

The device has a water-resistant function, however, you should not soak the device for too long in a water bath, this will affect the life of the device.

For the convenience of the warranty, we take care of it via email. If there is a problem during use, please send your Name - Purchase phone number - Product name - Product condition (Image/video of the condition) via email: contact@pebbleofficial.com. The warranty department will respond to your email during business hours.